Sales and Customer Service
When it comes to cost efficiency, nothing beats inside sales for generating leads, managing account relationships and supporting field salespeople. Remote selling requires different and specific sales skills.
With Helen Berman’s Inside Sales Mastery Training, your inside salespeople will learn to:
- Use social media for pre-call planning
- Initiate a welcoming and compelling call
- Listen, focus and express empathy
- Assess attitudes and read between the lines
- Engage the prospect in conversation
- Diagnose accurately customer needs
- Meet objections with rapid confidence
- Offer pain-relieving sales solutions
- Get customer commitment and close the sale